You'll be able to communicate with both technical and non-technical people using a variety of methods such as the ticket system and phone calls.

Day shift and/or night shift. Biggar: reliably commute or plan to relocate before starting work (required).

*Working with us is an excellent opportunity for anyone looking to pursue a career in the events industry, as we provide training and development

Attention to detail and a passion for delivering service excellence is key to this role; whether dealing with customers via phone or email.

Harrods is known to deliver a magical, memorable experience for customers and our highly respected security team make this possible.