Proven stakeholder management skills, including the ability to adopt an assertive approach and challenge business assumptions, while maintaining a diplomatic,

As a Customer Service Assistant, you will be working across all the key areas of the centre, this will include booking customers in at reception, being a point

Learns sales and negotiation techniques. Work with Security and Systems teams to ensure new groups have appropriate access to designated resources.

Our work includes some of the biggest issues in retail conduct regulation, including Consumer Duty, consumers in financial difficulty, vulnerable customers and

Our consultants typically have at least 10 years experience of solving difficult business problems for our customers. All our people are highly experienced.