Ensure a record of any incidents / accidents involving customers, staff, equipment & aircraft are reported immediately to your line manager.

The role is part of the Client Services Division of which the primary purpose is to keep our customers satisfied and delighted. A primary focus on quality.

You will work as part of a team in a fast-paced environment handling inbound and outbound calls, as well as managing emails and case work.

Provide an empathetic approach for all our Claims customers. Ability to multi-task - switching between telephone calls and customer emails.

The position involves communicating key product information to potential clients and closing sales over the phone and via email promptly.