We currently have a very exciting opportunity for an experienced learning professional to join our busy and knowledgeable home based team as a Senior Apprenticeships Project Coordinator. Within this role you would be responsible for overseeing the team that work closely that coordinate the apprenticeships that we deliver here at Capita. This team works closely with line managers throughout the lifecycle of an apprentice; from the recruitment to optimising their learning through to ensuring that they achieve the best result possible at the end.

The Senior Apprenticeships Project Coordinator will not only be responsible for the day to day management of this team but also for working with the line managers as well, assisting them with their understanding of the requirements of an apprentice role and ensuring that all apprentices receive the best possible user experience throughout.

We are looking for someone who ideally has good working knowledge of the apprenticeships sector as well as the ability to communicate with and manage relationships with stakeholders at all levels driving a first class experience for both line managers and learners alike.

Job title:

Senior Apprenticeships Project Coordinator

Job Description:

What you’ll be doing:

• Be accountable to develop and maintain strong relationships with internal and external stakeholders to support the performance and delivery of the project to the highest standard using best practice processes and proactively managing relationships.

• To engage and support hiring managers to understand the requirements and pre-requisites of Apprenticeships.

• To engage and support managers to maximise outstanding user experience and excellent learner retention

• To remain the primary point of reference for line managers, to guide and support them through all phases of the Apprenticeship programme, ensuring managers have clarity in their own understanding of, and take full ownership of supporting their learners in:

  • The selection, pre-recruitment and onboarding processes

  • Ongoing learning and development activity, including attendance, progression and completion of work set

  • The use of structured feedback to inform performance improvement

  • Identifying and addressing additional support needs

  • Preparing learners for, and supporting them through end-point-assessment

  • Accessing IAG to support learners with ongoing progression (learning and work)

• Accurately analysing data and information in line with internal requirements and where required, production of reports, proactively identifying performance risks and providing solutions.

What we’re looking for:

• Ideally experience of working in the apprenticeships, employability and/or recruitment industry

• Highly developed interpersonal skills with the ability to swiftly build rapport with internal, external stakeholders

• Excellent organisational, problem solving, and administration skills, with keen attention to detail

• Experienced and confident in the use of online/remote communications technology for organising and coordinating meetings and communications

• The ability to work on your own initiative, within the delegated authorities set by the project Board, seeking clarification or escalating risks or issues as appropriate

About Capita Learning:

Capita Learning is a leader in Learning and Development Transformation. Our expertise covers everything from strategic learning consultancy to managed learning services, curriculum design and training delivery to digital and competency management. We also specialise in apprenticeships and pre-employment programmes. You’ll be joining a team who are passionate about innovation and who take pride in making learning and training the best experience possible.

What’s in it for you?

This role offers a real opportunity to play a hands-on role in apprenticeships for learners across our programmes; your actions will ensure that they have the best possible experience and achieve the highest grade possible at the end of their time with us.

• A competitive salary of £35,000 - £38,000

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• A fully home based role

• company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

London

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent