Senior Business Analyst

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, improved maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a professional to join our team in the role of: Senior Business Analyst

This role is to support and understand structures, operations, processes, product and service offerings, policies and systems as part of the Investor Services Product Delivery Team that then enables HSBC Securities Services to provide services to our Clients.

The role has a hybrid working pattern allowing for home based and office-based working at HSBC offices at Edinburgh. You must be able to work from Edinburgh 2-3 times per week

Responsibilities:

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Work independently and with users to define concepts and under direction of project managers
• Drive and challenge business unit and customers on their assumptions of how they will successfully execute their plans
• Leverage strong analytical and product management skills required to gain a thorough understanding of how to interpret customer business needs and translate them into applicable operational requirements
• Serve as the conduit between the customer community (internal and external customers) and the implementation team through which requirements flow
• Collaborate with implementation teams, supply lines and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs

Requirements:

• Significant operational experience in financial services, specifically fund accounting, investment operations or middle office processing
• Demonstrated experience in business analysis / change roles
• Experience of working in a large scale change environment
• Knowledge of pControl and/or Icon / Geneva / Markit at an SME level or Application Change perspective – advantageous
• Experience and working knowledge of systems implementation lifecycle and testing methodologies – advantageous

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:Email: hsbc.recruitment@hsbc.com, Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.