About Dexcom:

Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes .

The Dexcom Continuous Glucose Monitoring (CGM) systems are aimed at people with type 1 or type 2 diabetes who need to monitor their blood sugar levels. Our Dexcom CGM system consists of a sensor, inserted under the skin to measure the level of glucose in the interstitial fluid (fluid in the tissue), eliminating the need for fingersticks. Our Dexcom CGM Systems have customisable alerts to warn users of dangerous glucose levels, even while they are asleep.

Role Summary:

Business Analyst (Edinburgh) - You must have the Right to Work in the UK

We have an exciting new position for a Business Analyst (Order to Cash) with additional Project or Workstream leadership experience, to join our growing team in Edinburgh. The candidate must have experience of cross-application implementations covering Sales, Supply Chain, Finance, or Customer Technical Support. Must be an excellent communicator who is at ease leading requirements / process mapping / process design workshops. Experience gained on a CRM (SalesForce) or an ERP (Oracle) project would be advantageous. Must be a self-starter with significant hands-on experience working in a Business Analyst role with at least a few years of working as a Senior Business Analyst. The role will support multiple EMEA IT projects and may act as project lead for small projects when required.

Essential Duties and Responsibilities:

• Own the end-to-end Business Analysis model and all supporting document templates.
• Provide guidance and leadership to more junior Business Analysts.
• Facilitate the capture / definition / documentation of detailed business process maps with cross-functional stakeholders.
• Define accurate and concise user stories / business requirements.
• Provide general Business Analyst and Business Change Management support for all EMEA enterprise application projects and system enhancements.
• Act as a single-point-of-contact for SMEs in representing processes and requirements to technical teams.
• Collaborate with cross-functional teams in delivering via Agile, Waterfall, Hybrid methodologies.
• Drive execution of assigned project deliverables.
• Lead small to medium sized IT projects when required.
• Understand technical, resource and schedule implications of business decisions.
• Work with stakeholders to determine project timing and resourcing requirements.
• Monitor execution and report status, risks and issues to the Project / Programme Manager.
• Additional duties as assigned.
  

Required Experience:

The successful candidate will have:

• A number of years' experience of Order to Cash processes

• Significant experience facilitating workshops for business requirements/business process capture, “to be” process design, organizational change impact.
• Strong strategic thinking skills; understands business needs and brings proactive solutions to the team.
• Experience with enterprise-level application development projects and working with multi-discipline, globally distributed teams.
• An understanding of Order To Cash related data models and how that data is used.
• Experience of developing a full business analysis model with associated use of tools and templates.
• Experience with Agile and Hybrid methodologies.
• Experience in conducting Level of Effort analyses, bottom-up project planning.
• Significant hands on experience working in an IT applications Business Analyst role.
• A number of years' experience of being a Senior Business Analyst.
  

Preferred Experience:

• Hands-on experience using JIRA or equivalent.
• Logistics and Supply Chain experience.
• Experience with enterprise CRMs (Salesforce, Fluent) and ERP systems(Oracle).
• Medical device and/or pharmaceutical experience ideal.
• Vendor Management experience.
  

Travel Required:

• <10%
  

Language Skills:

Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Please note:

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

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