• 
  Producing and analysing data, reports as required for internal and external clients and requirements
• Identifying solutions to resolve data queries.
• Planning, prioritising and delivering assigned project activities for each client including reporting and additional information required for client meetings
• Reviewing project tracker and making sure all daily, monthly and annual processes are completed
• Participating actively in client catch-up calls and meetings as appropriate
• Highlighting risks and errors to relevant parties as soon as possible, following risk management processes
• Highlight areas of improvement in the team to increase effectiveness
• Communicating with relevant parties using the appropriate means and language inc attending internal meetings/calls where required
• Building strong relationships with client teams, client representatives and third-party providers
• Achieving team and individual targets KPIs, SLAs, quality targets.
• Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)
• Maintaining required technical knowledge and behavioural standards, especially all regulatory and statutory requirements
• Having an awareness of the proportion of time spent on chargeable activities
• Reviewing the mailbox and work allocation tool and adhering to the timescales set for all tasks
• Following processes and updating controls
• Be responsible for personal compliance with Aon’s project management and approval procedures

Skills and experience that will lead to success

• 
  Proficient with Microsoft Excel – intermediate to Advanced Excel skills
• Proficiency with MS Office applications
• Excellent communication skills both verbal and written
• Excellent attention to detail and ongoing commitment to provide ongoing quality
• Experience of working in the Pensions service industry is desirable but not essential