Closing Date: 3rd March

Why Arup?

Operations Consulting is a multi-disciplinary team within Arup bringing together specialist skills in people, processes, and assets to deliver excellence to our clients. The team includes a core team of psychologists and human factors experts predominately based in Midlands and London; by joining the team you will continue to strengthen this capability with projects spanning across the Rail, Highways, Aviation, Energy, Built Environment, Science and Industry sectors!

‘Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!’

The Opportunity

This is an exciting opportunity to join a growing, collaborative, and creative human factors team and be part of a range of exciting projects, including opportunities at the forefront of sector development. We work with clients across a wide variety of exciting and innovative projects applying human factors and organisational psychology to issues such as integration of new systems, designing for optimal user experience, safety culture and promoting effective human performance.

You will be familiar with providing specialist human factors input onto a wide range of projects in a consultancy environment across sectors such as Rail, Highways, Aviation, Energy, Built Environment, Science and Industry. Optimally, you will be familiar with delivering human factors objectives within a multi-disciplinary engineering consultancy environment. In return we will provide the opportunity to work as part of a high performing collaborative team and further develop your skills to help deliver successful outcomes for our clients.

Key responsibilities of the role include, service delivery: producing human factors work outputs of a high technical quality. You will also be responsible for the professional development of yourself and others in the team, contributing to the competency development of junior members of the team through mentoring and supervision.

You will work in multi-disciplinary teams, typically comprising a mix of other competences and support business development activity including building internal and external networks, developing client relationships, and supporting preparation of bids. Your service delivery focus will be on producing work outputs to a high technical quality including but not limited to the application of human factors standards, guidelines and best practice to support design and assurance of products, systems, infrastructure, and operations. This will also include the Implementation of human factors methods and techniques from task analyses, communications and information needs analysis, predictive and evaluative workload assessments, to anthropometric assessment, usability assessment and aspects of organisational human factors. Other key focus areas include:

• Design and implementation of human performance and user experience research, analysis, and evaluation.
• Design and implementation of experimental trials and data collection methods such as observation, interviews, focus groups, walkthroughs, and workshops.
• Integration of human factors into engineering programmes & the delivery of safety culture and behavioural based safety initiatives

Is this role right for you?

We are looking people who have:

• Strong knowledge, skills, and experience in the area of human factors and can demonstrate proven application of human factors tools and techniques.
• Experience of working in the Rail sector would be advantageous although any high hazard operational sector such as Rail, Highways, Aviation, and Energy is preferable. Experience in Science and Industry, Property and Healthcare beneficial.
• Degree or equivalent in a relevant discipline (Human Factors, Ergonomics, Psychology, Occupational or Organisational Psychology). Along with being or working towards chartership /registered with the Institute of Ergonomics and Human Factors or British Psychological Society

Interested in applying? Submit your cv and we will be in touch! Not ready to apply just yet, or have some questions? Please email me on Cameron.emerson@arup.com

If this role is not quite what you are looking for but you are interested in other opportunities, please sign up to our Talent Community where you will be kept up to date with roles suitable for you.

Rewards and Benefits

We care about you and want you to perform at your best, which is why we offer one of the most competitive benefits packages in our sector.

As a member organisation, everyone shares in our success through a global profit share scheme (payments are dependent on the firm’s financial performance).

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different people, shared values.

At Arup, we believe when talented people collaborate, great things are possible. Arup hires people with proven skills and open minds. We are taking deliberate action to create an inclusive culture that is grounded in our purpose to shape a better world.

At Arup, we welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. Our internal employee networks - BAME, Culture, Disability, LGBTQ+ and Women - provide a space for you to express your views and to make a positive difference - discover more about life at Arup here.

At Arup, we are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.

At Arup, we appreciate that everyone’s circumstances are different and having the freedom to flex the way we work is essential to our wellbeing. If flexibility matters to you let us know when you apply, and we will discuss how this could work in your role.

Learn how our Work Unbound initiative is giving all our members greater flexibility in deciding how and where they work

Our Application Process

To understand what to expect next, please visit our UK Application Process page.

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