While this role is primarily a support role, there will be a requirement to periodically assist with customer Service Improvement Programs (SIP's), engage with

Communicating delivery progress to customers. Communicating with customers and supporting customer service where necessary. Collating KPIs for customers.

Coordinate on-boarding activities for new team members, support senior leaders calendars and coordinate administrative elements of visits.

Data storytelling & Communication: Able to visually represent data and processes in a clear manner to non-technical stakeholders.

We are looking for someone comfortable working across the delivery lifecycle, coordinating multi-discipline digital teams to solve varied, complex client