As a Site Operations Manager, you will have overall responsibility for managing and leading your site on a day-to-day basis. You will be at the forefront driving sales, operational brand standards and ensuring brand compliance by proactively engaging with your team. You will inspire your management teams, ensuring customers are at the heart of everything we do, as we transform the UK’s rest stop experience.

What we offer our Site Operations Managers

• Annual bonus of up to 25%
• Up to £400 reward for every successful refer a friend recruited
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career

What you will be doing as a Site Operations Manager

• Act as an inspirational leader by coaching the department managers to deliver excellent customer service
• Take ownership for the Site Management Team recruitment
• Create a great place to work by empowering your teams and recognising their success
• Empower your department managers to coach and engage with their own colleagues
• Monitor the performance and conduct of your department managers
• Ensure that compliance with Moto and brand standards is achieved through the delivery of brand requirements by your department managers and escalate any issues to your Region Manager
• Analyse and act upon financial/performance data to ensure each unit is running efficiently and profitably, by ensuring that all basic cost controls are in place
• Ensure that all company policies and procedures are in place to maintain cash and stock security

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
• An ability to remain calm under pressure in a pressurised environment

If you’re an operations manager, area manager or multi-unit manager looking after retail or hospitality outlets and ready for a new challenge. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today!