SME Sales Consultant (37 hours per week, Permanent)

Location: Hybrid working with Western House, Peterborough

Salary: £22,243 - £25,578 plus uncapped commission

Job Level: D

Reporting to: SME Sales Team Leader

Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We’re dedicated to helping businesses lower water use, be more water efficient and reduce costs – all which helped us earn Water Retailer of the Year 2021. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society.

We’re committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Wave is built on its people and we’re looking for enthusiastic people to join our lively Sales Team and be part of our continued success.

We ‘re looking for a SME Sales Consultant to join our lively team to proactively sell Wave’s water and value-added products to new and existing small and medium enterprise (SME) businesses both direct and through Third Party Intermediaries (TPI’s).

As an SME Sales Consultant, you will establish strong business relationships with existing and new SME customers to ensure opportunities are maximised. You will listen to and appreciate our customer’s needs, presenting sales solutions that are simple to understand and meet the objectives of our customers and the business. Your role will be varied and you will be expected to do an element of cold calling, handling inbound and outbound and calls, administration and time management to maximise and manage pipeline and take accountability for performance whilst demonstrating our values

You will need to have worked in a sales type of role and have experience in both sales and retentions. In your application, you should demonstrate that you are:

• Achieve monthly sales/retention targets in line with business plan and take accountability for personal performance and development
• Establish strong business relationships with existing and new SME customers and TPI’s to ensure opportunities are maximised
• Maintain the CRM system and update customer information to enrich our prospect data as well as ensuring all data is handled/stored in like with DPA and GDPR regulations.
• Update our billing system when working with our existing SME customer base
• Take accountability for the end-to-end sales cycle from prospecting and qualifying new leads to securing contracts and handling the post-sale process. This will include handovers to onboarding, and in some cases Account Management.
• Provide weekly and monthly sales forecast information, including number of customers, revenue, and sites
• Manage a pipeline of future business and seek out new opportunities to generate revenue for the business as well as leads for other teams including Water Efficiency Services (WES)
• Manage a blended portfolio of sales and opportunities

This is an exciting opportunity for candidates who are determined to succeed, keen to learn, develop and gain experience in a Sales environment. You’ll be customer focused, have an excellent telephone manner and will be:

• Able to develop and build strong relationships
• Highly motivated, results driven, and target focused
• An excellent communicator with good interpersonal skills
• Computer literate and with a good working knowledge of Microsoft Office packages
• Educated to GCSE standard or equivalent with at least Grade C in English and Maths

Wave is committed to making a positive difference to the environment and society in which it operates. If you are passionate about providing excellent service and are excited to join a dynamic growing business which cares about its people, we would love to hear from you.

We offer a competitive salary and extensive benefits package which includes:

• 24 days holiday, rising to 26 days (plus bank holidays) we’ll also give you a day off for your birthday and a half day for both Christmas Eve and New Year’s Eve
• Opportunities to purchase holiday
• Flexible working
• 1 day of paid volunteering leave per year
• Bonus potential
• Excellent DC pension scheme. We will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave
• Family friendly working including company enhanced maternity pay (CEMP)
• Healthcare cash back scheme
• Personal accident insurance
• Life assurance
• Income protection scheme
• Cycle to work scheme
• Perkbox membership with a vast range of perks, high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes
  

As well as your office base you can spend a proportion of your time working at other locations that suit your role and your life, including home and other workspaces. We will discuss arrangements for this role during the interview process. We expect that how we make best use of hybrid working will continue to adapt as we adjust to our new ways of working.

Wave is an inclusive employer and will take into consideration any adjustments required to support you. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting HR@wave-utilities.co.uk or if you’d prefer call us on 07395798374

Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter.

Closing date: 10am on Monday 27 February

Interviews are planned from 27 February

Recruitment agencies: whilst we appreciate your support, we are not looking to utilise your services at this time, many thanks.