Job Detail

Spa Receptionist

Spa Receptionist

Dorchester Collection

Ascot, England

Job ID : 6646715131696445544958626e5642504b673d3d

Job Description :

Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.

Reference

2022-3121

Your future, our legacy

Hotel

Coworth Park

Division & Department

Rooms - Spa

Job Title

Spa Receptionist

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Receptionist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Spa Receptionist at Coworth Park, here are just some of the great benefits you will receive:

  • Excellent salary of £22,750 per annum + estate service charge + retention bonus
  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
  • World class learning and development opportunities
  • Social events throughout the year, including our annual winter ball
  • Free Meals on Duty
  • Exclusive Access to a discount platform featuring 1000’s of retailers

What you'll do

You’ll love what you do and take pride in delighting our guests:

  • You will be responsible for meeting and greeting spa guests as they arrive at The Spa at Coworth Park, to ensure our guests receive nothing but the best experience
  • You’ll also coordinate the reception desk, confirm and book guest treatments, making recommendations and upselling as appropriate
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us every day. As a Spa Receptionist you’ll have the opportunity to bring these to life and continue to create our legacy

The items shared are the essence of a day in the life of a Spa Receptionist, but we’ll make sure you are provided with specifics on how to care for our hotel

What you'll bring

  • You’ll bring your unique personality and passion to the role and the team
  • You have a talent for staying calm and profession, despite challenging situations
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
  • You will have organisation and time management skills to arrange your daily tasks
  • You will ideally have past experience using a Spa computer system

Position location

Job Location

United Kingdom

Location

Blacknest Rd, Sunningdale SL5 7SE Ascot

Company Details :

Name : Dorchester Collection

CEO : Christopher Cowdray

Headquarter : London, United Kingdom

Revenue : $100 to $500 million (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Hotels & Resorts

Sector Name : Hotel & Travel Accommodation

Year Founded : 1996

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Details

: Ascot, England

: 22750 GBP ANNUAL

: 303 days ago

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