Your role will be to assist the store team to maximise the potential of the store by providing exceptional customer service and promoting responsible pet

Supports customers with complaints about administrative issues, working closely with internal stakeholders to resolve. Support following up on pending orders.

Good social skills and able to develop meaningful relationships with other team members, especially within the design team. Interest in current design trends.

In this role, you will work closely with customers and suppliers to provide accurate, timely and informative management information and financial analysis.

Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or