Miele Experience Centre Store Manager - Up to £59,000OTE

We are proud of the success within our Miele Experience Centre's, providing consumers with expert advice and hands-on demonstrations – truly bringing our products to life. We welcome both consumers and partners to come and experience the Miele brand and products every day.

Our Experience Centre's forge the link between dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centre's are different to normal stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine. We also run immersive and exciting instore events showcasing our products to our customers.

We’re recruiting for an Experience Centre Manager who will lead their team to deliver a best-in-class brand and sales experience to both consumers and dealers. They will be responsible for delivering a sales, margin and P&L budget for the store, with the highest standard of retail execution. The store manager will be heavily involved in the creation of the strategy, but ultimately accountable for the way it is delivered and executed in store.

In this role you will be...

Leading the team to deliver a best-in-class brand and sales experience to both consumers and dealers. You will be responsible ensuring the whole team deliver against targets and sales KPIs with the highest standard of retail execution. The successful candidate must have retail store management experience, and have a clear understanding and vision for customer service within a premium brand.

The successful candidate should be an experienced people leader with proven track record of motivating and developing employees, creating succession plans and managing inline with our culture and philosophy. A pivotal role for our business, you will be encouraged to bring ideas and innovation to the way we operate. A natural salesperson and both confident and capable when dealing with new and challenging situations, be proactive and adaptable to change with excellent planning, organisation and time management skills.

What can we offer you?

We offer a salary up to £45,000 per annum, dependent on experience, plus an evolving pay and benefits package which could take your OTE up to £59,000. We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great support to progress your career within the organisation.

If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us and further your career, apply now and telling us “Why Miele” and “Why you!”

Find out more about working at Miele in retail