Maximise customer retention through promotion of various products, activities, bonus offers etc. Deal with player queries promptly and accurately.

We operate a Hybrid Working Policy of 3 days working from the office weekly and 2 days working from home if required.

Liaise and meet with clients and customers on a regular basis to review and record contract performance whilst ensuring high quality standards are consistently

Additional duties include the accurate registration of patients using an electronic system, dealing with direct and telephone enquiries and responding to

Coordinating with external auditors and tax advisors. Additionally, the Administrator will be working directly with other departments (such as Accounts