Talentful is inventing the future of recruitment by offering cutting-edge solutions that help high-growth technology companies hire the best talent.

Founded in 2015, our experienced talent experts act as a flexible onsite extension of in-house talent functions via a monthly subscription to ensure the best cultural matches and outstanding recruitment experiences for top talent and companies.

From hiring to process reviews, events strategy and diversity workshops – Talentful helps many of the world’s biggest tech companies scale efficiently, including Alphabet, Microsoft, Deliveroo, Pinterest, Atlassian, Monzo, Expedia, Instacart, Miro and many more.

Talentful has built a global team in London, Berlin, New York, San Francisco and Austin, all bound together by the mission of helping every company we partner with grow to its highest potential.

We have huge plans over the next few years as we continue to build the world's best talent consultancy, and hope you’ll be inspired to join us in inventing a better future for recruitment.

Role:

Talentful is seeking a Talent Operations Analyst to join their Global Delivery Team. You will be using data to identify, present ideas and devise actions-plans for cross-functional transformation projects. Within this role, you will provide analyses and insights, supporting and owning projects aimed at solving complex problems impacting our delivery operations and customer experience. This is the perfect role for someone to develop their career in operations and join a data-driven, enthusiastic talent operations and enablement team.

What will you do around here...

You will be responsible for…

• Owning all data-related projects within Talentful’s Global Delivery Team

• Collaborating with cross-functional teams, ie, sales and marketing on ad hoc data-related projects

• Leading process improvements - recognize inefficiencies or gaps, recommend improvements, and help implement new processes

• Being point of contact for any queries from Directors and VPs and other internal cross-functional stakeholders

• Creating accurate daily, weekly, monthly and quarterly reports for Senior Management and Executive teams

• Actively communicating to all stakeholders on project and key metric progress

• Assisting with weekly and monthly gap analysis on business performance towards achievement of objectives and key results

• Scoping, building and designing project processes

• Ensuring urgent items get escalated at the appropriate pace

We'd love to chat with you if you...

• Have 3-5 years of operations experience

• Experience in delivering analytical solutions to complex problems

• Are a proactive problem solver, always seeking to improve processes and productivity

• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesise and present critical information to solve complex problems

• An excellent communicator – able to communicate at all levels with clarity, poise, gravitas and precision, both written and verbal

• Display a high standard of accuracy and attention to detail and the ability to analyse and interpret data can read data and provide insights

• Have the superior ability to multitask and handle multiple urgent priorities

• Have the ability to maintain internal and external relationships, work across cross-functional delivery teams

• Have the ability to work within a deadline-driven team environment

• Are fluent in Google Suite applications (especially Google Sheets)

• Are experienced in using Business Intelligence Tools, ie, Tableau / Taleo

Our Benefits in the US...

• Excellent Medical, Dental, and Vision packages

• Enhanced parental leave

• 401k Plan

• A progressive flexible working policy.

• Monthly wellness stipend

• Company and team-wide socials

At Talentful, we recognize our people are our strongest asset, and the diverse skills they bring to our international workforce are the driving force of our success. As an Equal Opportunity Employer, we do not discriminate on the basis of any protected attribute, including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.