The purpose of this role is to be part of an award-winning customer service team, liaising with customers through telephone, email, Live chat, and social media

The candidate must have a keen attention to detail and efficiently deal with the care home members of staff/surgery staff, to ensure we consistently deliver a

Client Acquisition:* Convert incoming enquiries (emails, calls etc.) into quotes and service packages, and then orders. Gather and act on Client Feedback*.

This is a fast-moving environment, all team members must work whilst maintaining the highest standards of cleanliness, safety, and compliance with hygiene

*keep up to date records of communications with customers and partners *. Google Docs (full training in our administration systems will be provided) *.