Respond and resolve customer contacts/complaints in a professional and timely manner and in line with associated processes and procedures.

Within the travel sector we set high performance standards and achieve excellent results by putting our customers at the heart of everything we do.

Proactively assess and validate customers' needs on a regular basis reporting the results to the Head of Account Management.

End to end project involvement from leading on workshops through to design and delivery phases. Lunchtime activities including but not limited to fitness, yoga,

You will be responsible for the production of presales and post sales documents and other project. Assist and lead in the pre-sales / bid process for