Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have excellent administrative skills?

Do you have the ability to deal in a tactful and professional manner with confidential information?

Do you have good written and communication skills?

If yes then we would like to hear from you.

The Role

Oxfam GB is looking for a Volunteer Support Administrator in the North/Scotland region to help us deliver our new Volunteering strategy and achieve our volunteer goals across the Retail network.

Please note: the interview dates for this role will be the 28th February and 1st March.

In line with Oxfam policy, the starting salary will be at the start of the salary grade, with incremental annual progression.

Due to an anticipated high interest in this role, shortlisting may take place earlier than the closing date.

Location:

This role will be home-based in the North/Scotland.

What we are looking for

Our new Volunteer Support Administrator role will require individuals with outstanding people and customer service skills to provide a positive experience to our new and existing volunteers. You will bring experience in support and administration functions preferably gained in the charity sector and the ability to work in partnership with others to deliver shared objectives.

We offer

The role will give you the opportunity to make a significant difference in our volunteering programme whilst working with a committed and enthusiastic team. The Volunteering team is going through an exciting time with growth and innovation at the heart of its new strategy. You will be the first point of contact for new and existing volunteers to offer them a meaningful experience at Oxfam from sign-up to exit.

In return, we will offer you the training, recognition and guidance required to achieve our team’s objectives in a supportive environment where everyone can thrive. In line with Oxfam’s policy, we expect that starting salaries for new employees would typically be at the start of the grade for this role.

Flexfam

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a job share, fully or partially home based.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.