This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else

In this role you will be accountable, from a Heathrow Allocation perspective, for the successful delivery of the Heathrow operation and for determining and leading the continuous improvement strategy for the department. This role will play a fundamental part in enabling the wider Operations Planning 360 feedback loop, aiming to influence network decisions and upstream planning assumptions.

This role will act as a senior point of contact for all Allocation queries and will be heavily relied on to provide data driven proposals and solutions to complex operational challenges.

Qualifications / Experience

• Degree educated, preferably with in an analytical topic
• Proven leadership skills with strong communication, negotiation and influencing ability as well as change management
• Able to prioritise operational, urgent and strategic business issues effectively
• Excellent planning, numerical and analytical skills with an ability to present complex analysis and data in simple terms
• Excellent understanding and operational experience of the end-to-end resource supply and demand process including customer impact and drivers for successful performance
• Able to represent function within an operational escalation framework
• Customer focused with excellent people management skills and the ability to set clear direction
• Understanding of Trade Union relationships (desired)
• Must be able to hold an airside pass (essential)

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities