Providing a first class customer experience dealing with enquires over the phone, in person, on-line and by email. Job Types: Full-time, Permanent.

The role may consists of helping people to access the community such as going shopping, leisure facilities, or simply to aide carers to have a break from the

Dealing with complaints and dissatisfied customers. Showing empathy and appreciation to our customers. Replying to emails in a professional manner.

Ensure that customers receive the best possible service every time that they enter a Blacks store. You will assist in maximising store profitability by

You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension