The Business Analyst role is a vital link between our development team, our stakeholders and our business objectives. The Business Analyst is responsible for ensuring that the business needs are clearly understood, documented and conveyed to both the stakeholders and the development team, in accordance with Paylink’s Business Analysis methodologies.

The Business Analyst will own and maintain these requirements throughout the project lifecycle ensuring the solution delivered meets the objectives of the project.

The role will work closely with a wide range of stakeholders across Paylink, including but not limited to peers, clients, testers, project delivery to ensure successful delivery of projects.

Responsibilities and duties

• Facilitate requirements elicitation utilising techniques appropriate to the project and the stakeholder audience.
• Define clear, concise, realistic and testable functional and non-functional business requirements with your stakeholders to achieve the appropriate project outcome.
• Produce, own and maintain relevant business analysis documentation in line with our templates, methodologies and governance.
• Call out risks and issues to the project so that these can be managed and escalated appropriately.
• Provide guidance and support to colleagues within IT including but not limited to project managers, business partners, testers and developers.
• Negotiate and influence stakeholders and manage resolutions where conflicts are present.
• Support the business through the change lifecycle from both a technical and people perspective.
• Act as a proxy ScrumMaster to facility scrum ceremonies/ workshops
• Own and develop the relationships with stakeholders across multiple geographic regions.
• Ensure that the FCA principle of treating customers fairly (TCF) is applied in those areas of the business within the jobholder’s responsibility.

Experience

• Business Analyst with 2+ years’ experience as a BA
• At least 1 year+ must be working in agile (preferably SCRUM)
• Close working relationship with developers & QA
• Strong stakeholder management skillset
• Proxy ScrumMaster experience is preferable (managing ceremonies etc)

Functional/ Technical competencies

Business Analyst

• Excellent business analysis skills.
• Strong relationship management skills.
• Engaging and passionate.
• Strong written/verbal/oral communicator at all levels.
• Ability to engage effectively with different personality types.
• Negotiator and attention to detail.
• Team player.
• Problem solver.
• Able to work on multiple projects at the same time.
• Performance driven.
• Strong organisational skills.
• Results oriented.
• Building relationships and collaboration.
• Adaptable & open to change.
• Professional development.