Business Analyst
Business Analyst
Send
London, England
Job ID : 664671513253524752494c596d56644f4a413d3d
Job Description :
About Us
Our Team
We now have over 60 team members operating across the UK, US and Poland. Our working environment nurtures inspiring ideas and thrives on diverse perspectives, both of which provide the capabilities and ultimately the digital solutions needed to tackle our biggest challenges. We're making early and consistent investments in our culture and employee experience with a clear roadmap of initiatives to support learning and growth, develop our future leadership capability, build an exceptional recruitment and onboarding experience, deliver environmental and social good, and provide meaningful and transparent reward and benefits.
We operate on a remote-first basis and have an office in London near Monument station. We believe choice is the future of work and trust our team will find a work arrangement that works best for them.
Our Funding
From 2017 to 2022, we bootstrapped our growth journey into a profitable and secure company. In November 2022, following a year where we tripled in size and experienced 175% ARR growth, we secured Series A funding of £9M to accelerate our expansion plans in the UK and US.
The Role
This role is an exciting opportunity for the right candidate to join Send's Business Analysis and Architecture Team and provide first-class Business Analysis and Architect skills to the team working direct with a range of customers and our internal development teams.
We are offer a flexible career development approach where you will work on a variety of projects working with clients to understand their detailed requirements and interpret them into stories for the developers to develop the solution from.
Whilst the focus of the role is understanding requirements, you will also have the opportunity to challenge the norm and consider how the solution can be implemented in a way that will excite and delight users. Our aim is to enable a user to perform their role whilst removing the unnecessary administration.
- Work closely with client teams to understand their detailed requirements for the Send product(s) being implemented.
- Gain an in depth understanding of the Send products to be able to guide the client to maximise the available functionality and configuration suited to their needs
- Ensure compliance with Send Policies/Processes including local and international laws (e.g. data protection)
- Create detailed stories in JIRA for developers and testers setting out the requirements and acceptance criteria
- Work with Development teams to ensure requirements are correctly interpreted and aligned to clients' requirements
- Work with Testing team to ensure the requirements are fully understood and can be tested sufficiently. Assist with testing as required
- Carry out end of sprint and ad hoc demonstrations to update the client on progress made and elicit feedback on functionality developed
About You
- Demonstrable experience of working in a Business Analyst or Architect, ideally in the insurance industry
- Experience of working in the London Insurance Market is preferred, but not essential
- Good interpersonal skills, able to listen to client requirements and question to clarify the detail
- Ability to articulate requirements clearly and concisely for developers and testers using JIRA
- Strong presentation skills, able to provide concise presentations and demonstrations to client forums
- Excellent planning, organising and time management skills
- Self-motivated and driven attitude to work combined with an ability to meet deadlines.
- Focused and enjoys working independently as well as within a team.
Life at Send
- Remote-first environment - We also have an office near Monument station in London if you prefer that
- Private health & dental insurance
- Access to Perkbox for employee discounts and wellbeing support
- Dedicated learning budget
Company Details :
Name : Send
Headquarter : São Paulo, Brazil
Revenue : Unknown / Non-Applicable
Size : 1 to 50 Employees
Type : Company - Private
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Details
: London, England
: 33600 - 60000 GBP ANNUAL
: 5 days ago
