Describe technology in terms easily understood by business customers and set realistic customer expectations for the project outcome.

You must be computer literate, with a friendly manner and are confident with dealing with members of the public, face-to-face and on the phone.

Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques. Web development: 3 years (required).

Quantifying the impact of technology on customers and colleagues, informing communications on the changes, through transition and beyond.

Answering telephone calls in a professional manner Dealing with customer queries over the phone/email Booking customer appointments / calling customers back