Attention to detail and a passion for delivering service excellence is key to this role; whether dealing with customers via phone or email.

The successful applicant will also provide second line support to customer services teams and to customers in examination centres with complex issues relating

Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers.

Available to work in the Bristol office 2/3 days per week/as determined on a hybrid working basis and any arranged out of hours cover on call where required.

You will need to have exceptional customer service skills and have worked within the travel industry previously. Full and part time positions available.