Customer Service Advisor - Weekends
Customer Service Advisor - Weekends
Sigma Connected
Remote
Job ID : 6646715132535246513448646e564e504a513d3d
Job Description :
Hello current and future Customer Service Advisors! Is your New Year’s resolution to join a company that don’t just say they have a ‘good culture’ they actually have a great one?
The Opportunity:
- Your title: Customer Service Advisor
- Your hours: Friday to Monday 12pm-10pm
- Where you work: From your home
- Your salary: £18,695 rising to £19,120
What’s in it for you (apart from joining an all-round fabulous place to work) …
- Friday to Monday 12pm-10pm
- Working from the comfort of your own home
- Real career development opportunities
-
22 days holiday (and bank holidays)
- Treedom scheme - all employees upon passing probation are gifted a tree to plant in the Sigma forest
- Pension scheme
- Peer recognition and awards scheme
- Wellbeing initiatives like desktop yoga and mental health first aiders
- Joining a diverse and inclusive workplace
- Employee Assistance Programme
- The opportunity to be involved in a variety of charitable/volunteer work
- And much more…
What you’ll do and be part of…
- Customer Service focused - The most important attribute for any employee is that you should be really passionate about meeting customer needs and expectations and genuinely care about your customers.
- Accountable - We're looking for people who are able to think and find solutions for themselves rather than looking to your leader as the first point of call to give you an answer.
- Curious and Driven - You're curious and excited at the prospect of experimenting with new ways of working or servicing customers. You enjoy looking for ways to make things better all the time.
- Not afraid to fail - You're not afraid to try new things, and if they don't work out you're not put off by trying something else!
- Embrace change - We're looking for individuals who can be flexible with their time but also in the way that they work as we're always striving to improve things which means change is a constant companion. You see change as a positive thing and embrace it.
- Confident and assured - You feel able to challenge what doesn't feel right whether this comes from another of your peers, or the Director of Operations!
What will you bring?
- You’ll bring your passion for customer service and working as part of a team
- You’ll love working with people, interacting with people and being challenged by people
- You’ll be inquisitive by nature and have a keen eye for resolving data issues
- You’ll use great communication skills to get the best from a situation
- You’ll love learning, and take every opportunity to have feedback and use it to improve
- You’ll be organised and able to manage your own time and workload
- You’ll enjoy the challenge of working to targets and seeing your performance improve
- You’ll be comfortable using a PC and speaking over the phone
Who are We? Sigma, part of the Digicall Group
Our business revolves around Business Process Outsourcing – we help run business’s more effectively and efficiently by taking responsibility for various processes.
You can find out more about us here: About us - Sigma Connected
What is our Mission Statement?
Our mission is…To improve everything Always! We do this by living our four Core Values that help drive our behaviours and what our brand stands for:
#Always Learning – because the more we learn the more we achieve
#Always Adapting – because flexibility creates opportunity
#Always Together – because we are part of our community, not apart from our community
#Always Better – because we do more
Sigma Financial Group is committed to promoting a diverse and inclusive workplace. We have a range of inclusive employment policies, employee engagement forums, an employee continuous improvement project, wellbeing facilities, mental health first aiders and an employee assistance programme to support all our people irrespective of background.
We are proud to be a disability confident committed employer and a member of the mental health charter. Our aspiration is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel valued and able to give their best.
What’s next?
Apply now and one of our friendly team will be in contact to discuss the next steps!
Company Details :
Name : Sigma Connected
CEO : Gary Gilburd
Headquarter : Birmingham, United Kingdom
Revenue : $5 to $25 million (USD)
Size : 1001 to 5000 Employees
Type : Company - Private
Primary Industry : HR Consulting
Sector Name : Human Resources & Staffing
Year Founded : 2011
pixelaxiom.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, pixelaxiom.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, pixelaxiom.com is the ideal place to find your next job.
Details
: Remote
: 18695 - 19120 GBP ANNUAL
: 1 days ago
