Acting as first point of contact; dealing with correspondence and phone calls and being a representative of the CEO in their absence.

Experience with handling guests queries and complaints. To be passionate about delivering great service and be guest focused.

Experience of working in a quality bar/restaurant together with a real passion and flair for your role along with fantastic interpersonal skills.

To establish and maintain effective lines of communication with sales and technical teams globally. Help to work towards and achieve monthly cash collection

Ensure all calls are responded to in a professional and timely manner and building a trusting and positive relationship with enquirers customers by