Customer Service Assistant - Guernsey
Customer Service Assistant - Guernsey
Lloyds Banking Group
St Peter Port
Job ID : 664671513253524f513444586e46424a49513d3d
Job Description :
End Date
Wednesday 01 March 2023
Salary Range
£24,363 - £27,070Agile Working Options
Job Description Summary
This role is based in Guernsey covering our friendly St Peter Port and St Sampson's branches working 35 hours a week including Saturdays.
Job Description
The Islands business is the fastest growing business in LBG so it’s a really great time to join and make a real difference.
And with an employee benefits package you can tailor to suit your lifestyle a customer service role in Lloyds Bank International brings many exciting rewards...
For starters, we'll give you a competitive starting package of c£25,000 that comes with a bonus opportunity of c5% (and maybe more!)
As well as giving you the following benefits:
- Various share schemes
- A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
- Further discounts available on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
- You’ll also receive a Flex cash pot of 4%, which you can take as cash or spend on a wide range of options such as:
Buying extra or selling holidays to suit from your 30 days leave (pro rata but including bank holidays) - ideal for half terms or that mini break.
Extending the private medical cover you'll receive to family members.
A Flex Card providing up to 15% discount with over 70 well known retailers.
Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - we support sustainability!
We also have a number of free health and well-being offerings as well as generous maternity/paternity/adoption leave policies.
So you can be sure we're investing in your future.
So, about the role...
Our colleagues are passionate about making a difference to customers, businesses and communities.
Join them and you’ll get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values.
But we're also driven by a clear purpose: to Help Britain recover...
You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks.
And you’ll learn to make the most of your best talent – helping people - using our latest in-branch technologies and digital services.
We just need you to demonstrate the following qualities:
- Honest and genuine, caring about helping people with their finances (no previous banking experience required)
- The ability to quickly build relationships to give customers a fantastic experience.
- Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
- A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
- The flexibility to work in branches across the area and Saturdays when needed.
Ideally, we’ll also need you to have 5 years residency in Guernsey.
What else will we provide?
From Day 1 we’ll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.
Together we'll make it possible
We're really passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.
And just let us know if you need any reasonable adjustments made to our recruitment processes, and we'll try to accommodate them.
So if you enjoy helping people and a new full time role with us appeals then get in touch and apply today, we'd love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Company Details :
Name : Lloyds Banking Group
CEO : Charlie Nunn
Headquarter : London, United Kingdom
Revenue : Unknown / Non-Applicable
Size : 10000+ Employees
Type : Company - Public
Primary Industry : Banking & Lending
Sector Name : Finance
Year Founded : 1695
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Details
: St Peter Port
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