Novuna
Newbury, England
Job ID : 6646715132535246513450646d6c354d4a413d3d
Are you a polished Customer Service Leader who is passionate about service standards? Do you always strive for better? Want to work for a Glassdoor top 50 employer?
If your answer is 'yes' to all of these, then we'd love to hear from you.
Want to know a little about us?
At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.
We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list.
What does the role involve?
In the last few years, our fleet size has seen record growth. We've won Leasing Company of the Year four years in a row and our most recent win is a Platinum Trusted Service Award from Feefo. As we continue to grow we want to maintain and build on our Customer First culture. In order to do this, we have a newly created role for a knowledgeable and passionate Customer Service Operations Manager to join our Customer Service leadership team.
Some of your key duties will include:
What are we looking for?
You're a commercially aware Customer Service leader with significant experience of managing large, customer-focused teams. You're passionate about service standards and can inspire others with your vision. In addition, we're looking for the following skills and experience:
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.
#LI-Hybrid
Name : Novuna
CEO : Robert Gordon
Headquarter : Staines, United Kingdom
Revenue : Unknown / Non-Applicable
Size : 1001 to 5000 Employees
Type : Company - Private
Primary Industry : Banking & Lending
Sector Name : Finance
Year Founded : 1982
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