Ensure that Quality Partner programmes are supported and identify any business directed to non-quality partners that can be redirected without impairing the

Youll have some Housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.

Ensuring effective Lessons Learned sessions are held as appropriate and effective feedback loop into continuous improvement activities.

Resolving customers problems efficiently to attain maximum customer satisfaction. Communicating with customers through various channels.

Experience of delivering great customer service, ideally in a retail sales environment. A proactive approach to helping customers and understanding their needs.