Strong understanding and experience of Ecommerce, Digital and CRM tools and strategies to attract and retain customers through the customer life cycle.

Work with colleagues, health and social care professionals and external agencies. Analyse the young persons needs and draw up a focused support plan.

Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP,

Provide an empathetic approach for all our Claims customers. Ability to multi-task - switching between telephone calls and customer emails.

Youll be educated to degree level and hold a Professional qualification in Project / Programme Management e.g., APM PMQ, PRINCE2, MSP.