About Us

Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything that we do - and that’s what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter.

We’ve been changing lives for over 28 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 1,900 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.

Our Travel Counsellors are supported by a team of over 250 super talented people in our Support Offices to help them create unique, inspiring, and exciting experiences for their customers, building lasting personal relationships that brings them back to us, time and time again.

Our unique approach within the workplace – as well as towards customers – has seen us receive numerous awards and accolades, including being named as The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, as well as being the first travel company to be awarded the Queen’s Award for Enterprise in the Innovation category!

We are currently expanding at a phenomenal rate – on the back of what is our record year in terms of revenue (over £800m) and so are looking for like-minded individuals to join our dedicated Head Office team, to help the company continue to flourish.

Role Summary and Core Responsibilities

Travel Counsellors are looking for an experienced Developer to join our experienced Agile Scrum development team. Working as part of our digital team at our head offices in Manchester, you will be responsible for assisting in building full end-to-end systems and creating applications. You'll be a key part of helping us grow, develop and expand on our existing software’s to meet the changing needs of our users. You will also help develop future projects, from prototyping to end product.

YOUR RESPONSIBILITIES WILL BE:

• To deliver highly functional applications that will help to support our mission of transforming the travel experience for customers and the lives of its Travel Counsellors, colleagues and communities.
• To work with scrum team to develop delivery schedules for projects
• To work with business analysts, business owners and testers to deliver features from inception and throughout the lifecycle
• To continue to build powerful platforms and further invest in the company’s proprietary technology and support platform which allows talented, ambitious entrepreneurs to truly change their lives and scale their own businesses.
• To build re-usable components and libraries
• To collaborate with other team members, teams and stakeholders
• To keep up to date with the latest technologies
• To work with the team to continually improve practices and processes

CORE VALUES AND BELIEFS:

• You will have a great customer facing attitude and a strong interest in IT and the ability to learn quickly.
• You will be a role model for our business values using your personality and behaviours and act with integrity 100% of the time – what we say is what we do
• You will have a willingness to go the extra mile and always strive to seek job satisfaction
• You always bring your authentic self to work
• You pride yourself on building loyal and mutual trusting relationships with colleagues, candidates and supplier partners
• You will respect and value diversity, creating an environment that is inclusive of all
• You will be focused on your own personal development as well as the future of our business, participating in the ongoing success of the business and contributing with new and innovate ideas and ways of working
• You actively seek out opportunities and find meaningfulness at work
• You will not be afraid to use your voice to challenge or reinforced the status quo, guided by our values and behaviours

EXPERIENCE AND QUALIFICATIONS

• Experience of C# and .Net
• Experience of Angular & Typescript
• Experience of ASP.NET Core & Restful Web APIs
• Experience of Git (Trunk Based Development)
• Experience of Azure Dev Ops
• Experience of Agile, Scrum, TDD, BDD, and CI/CD
• Experience of coding to SOLID Principles
• Experience of interfacing with third-party computer systems using Web Services, RESTful interfaces etc.
• Self-starter who is able to “hit the ground running”
• Working knowledge of the agile software development lifecycle
• Demonstrable communication and team working skills
• Is able to take responsibility and initiative and to operate within or lead a team
• Good attention to detail with a focus on quality and continuous improvement
• Excellent communication skills
• Experience of interacting with UX design teams (desirable)
• Customer-facing experience (desirable)
• Domain Driven Design (desirable)
• NoSQL (MongoDB/Cassandra) & Redis (desirable)
• Experience of Containerisation, e.g. Docker (desirable)
• Azure/AWS (desirable)

SKILLS & PERSONAL ATTRIBUTES

• Excellent written and verbal communication skills
• Ability to build rapport and engage with all types of individual
• Exceptional communication skills with the ability to nurture relationships
• Strong commitment to quality and a thorough approach to responsibilities
• Good attention to detail with a focus on quality and continuous improvement
• Excellent time management and planning and organisational skills
• Excellent interpersonal skills
• Good problem-solving skills and the tenacity to stay with an issue until it is resolved
• Excellent team-working skills
• Self-motivated, proactive, enthusiastic and committed to a testing career path
• You will take pride in your appearance and personal brand and possess a charismatic personality
• Comfortable operating in fast paced environments with informal ways of working
• Naturally ambitious and hardworking with a flexible and positive approach to work