Be the first point of contact for enquiries, responding on behalf of the foodbank with assistance from the administration assistant(s).

You will be required to answer the main telephone line and transfer the caller to the correct person/department.

Deliver all reports in an accurate and timely manner. Confidence in dealing with a range of internal and external stakeholders.

Understanding, or ideally experience of, driving process optimisation, efficiencies and productivity using robotics, gamification, automation, IoT and

*Providing Customer Support to our patients: *Taking calls from customers with personal health care problems, responding to messages and telephone enquiries