MUST LOVE DOGS

FULLY REMOTE in UK

City Doggo Ltd is looking for a E-commerce Executive to assist the e-commerce manager on fulfilling orders, handling customer queries, chasing and investigating deliveries, and providing administration support.

Starting with 2 hours per day (mon-fri) with the option to increase over time, this will be a remote position with close communication with our e-commerce manager.

The main responsibilities will include (training provided):

- responding to customer emails using templates & common sense

- helping customers manage their subscriptions and orders using ecommerce software including Shopify, Recharge and Mintsoft. Prior experience a bonus!

- creating weekly e-commerce and business reports

- fulfilling marketplace orders

- optimising Amazon listings

- social media engagement

Requirements:

- Highly-organised with strong attention to detail (retail is detail)

- A keen problem solver who works on own initiative and relishes in finding solutions

- Excellent written and numeracy skills

- Intermediate Excel skills - ability to sort & filter, use tables and handle large spreadsheets

- Works efficiently and communicates well

- Loves dogs

- Team player

- Retail / customer service background helpful

- Working computer or laptop with Microsoft Office (Excel & Word)

- Available 9-11am Mondays & Wednesdays and 12-2pm Tuesdays, Thursdays & Fridays (not flexible)

****Please provide 2 professional references with your application from previous roles (either written with contact details or just contact details)****

Work remotely

• Yes

Job Types: Part-time, Freelance

Salary: £11.00 per hour

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Performance bonus

Work Location: Remote

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