Job Detail

Fleet Operations Manager

Fleet Operations Manager

Novuna

Trowbridge, England

Job ID : 6646715132535247515958656d565a4b49513d3d

Job Description :

Are you a passionate people leader? Do you enjoy building a strong and successful team? Do you have experience of working in a fast paced environment delivering a first class customer experience?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.

We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list.

What does the role involve?

In this brand new exciting role you will manage a newly formed team of fleet technical operations experts who ensure our clients fleet of commercial vehicles are operating efficiently and that we are delivering the best customer service. You will lead, coach and develop the team to demonstrate our 3 core values of Harmony, Sincerity and Pioneering Spirit and also work collaboratively with other managers within the business to create opportunities of success for Novuna.

Some of your key duties will include:

  • Manage the effective and timely delivery of customer focused services through active management of the internal operation and external supply chain.
  • Lead and have oversight of in-life operational and commercial support teams to ensure that the customer experience is best in class
  • Lead and drive improvements in operational delivery through understanding key outputs
  • Ensure departmental, processes, controls, and resources are in place to enable KPI's to be met.

What are we looking for?

Ideally you will have come from the fleet industry or have some knowledge on how fleet operations work but the most important attribute is for you to be a passionate people leader, you will be experienced in managing a diverse team of people and be able to demonstrate how you would set your team up to be successful. You will live and breathe good customer service and inspire others to be the same.


Also, we're looking for the following:

  • Ability to think operationally
  • Ability to collaborate with and influence senior colleagues
  • Ability to analyze statistics and data
  • Knowledge and understanding of working and dealing directly multiple stakeholders

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

  • Company car or cash alternative – with fantastic EV incentives
  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you.

Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.

#LI-Hybrid

Company Details :

Name : Novuna

CEO : Robert Gordon

Headquarter : Staines, United Kingdom

Revenue : Unknown / Non-Applicable

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Banking & Lending

Sector Name : Finance

Year Founded : 1982

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Details

: Trowbridge, England

: 45000 GBP ANNUAL

: 5 days ago

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