To provide day to day coordination of the digital inclusion project, acting as a point of contact internally and externally.

Conduct screening calls with candidates in line with specific requirements and provide shortlist to stakeholders within the agreed timescales.

Point Of Contact, answer questions from colleagues that require access to Personal Identifiable Information (e.g., name) and provide anonymised version to

Excellent telephone manner and build a competent knowledge of telephone system. Effectively using the DP workflow system to prioritise and deal with incoming

Adopting a values based approach when dealing with customers. Guaranteeing vulnerable customers are identified and supported appropriately.