As a Customer Service Representative, youll be responsible for helping customers with complaints and questions, give customers information about products and

Must be passionate about jewellery , able to offer excellent customer service , and support all team members. Part-time hours: 12 per week.

IT management: 3 years (required). Ensure the security of data for GDPR compliance, network access and execute backup procedures.

Ensure that the FCA principle of treating customers fairly (TCF) is applied in those areas of the business within the jobholders responsibility.

Support and communicate with customers via email and telephone ensuring all queries are dealt in a timely manner, striving for positive outcomes.