About PSI, a Lifelong Learner Holdings business:

We are PSI. We support test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. At PSI you’ll find:

• Dedicated Diversity & Inclusion group that drives core DE&I initiatives
• A culture of embracing wellness
• Commitment and understanding of work/life balance
• Access to supportive and professional mechanisms to help you plan for your future
• Competitive benefits package, including 7% employer pension contribution, enhanced annual and family leave, private medical cover, life assurance, income protection, EAP plus much more
• Global community striving to make a difference supporting local communities and charities

About the Role

The HR Administrator for PSI supports the Human Capital team in business partnering, providing a comprehensive, efficient and customer responsive HR service. This incorporates a range of HR administrative duties supporting services across the business. The person in this role also supports the team in the attraction, recruitment and continuous development of candidates.

This is a permanent role (full-time), with flexible working but core availability through Monday-Friday office hours. The role is performed remotely, with occasional opportunities to travel available for in-person workshops and delivery.

Role Responsibilities

• Being the first point of contact by handling all HR related queries from employees and managers via telephone/emails/instant messaging.
• Managing the HR Inbox.
• Inputting and maintaining HR data onto the HR information systems, databases and ticketing systems.
• Maintaining HR data and documentation to a high and accurate standard.
• Supporting the HR team as required by conducting administration/coordination tasks related to employment and recruitment processes. This includes raising contracts of employment and offer letters, addendums to terms and conditions of employment, employment reference requests and other HR related correspondence.
• Generating monthly reports and provide ad hoc reports as required.
• Administer and maintain benefits administration.
• Processing security clearance checks for new joiners.
• Supporting the HRBP and HRD with projects and communications to employees.
• Administering and coordinating tasks/processes as required to ensure the smooth running of the department and provision of a HR service to the business.
• Updating HR page on Company intranet with key updates.
• Coordinating and administering in relation to department meetings/briefings.
• Compliance with company policy/procedure/best practice and relevant legislation (e.g. Data Protection Act, GDPR), suggesting updates where appropriate.
• Continuously seek out development opportunities within the team, learning from others and seeking out feedback where relevant.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent required. In the UK, GCSEs in English and Maths at grade C / 4 and above or equivalent.
• Proven experience in a previous office administrative role.
• Previous experience in Human Resources environment preferrable.
• Strong integrity and ability to discretely handle sensitive, confidential information is essential.
• Experience of working on multiple assignments and prioritizing demands in a high-energy, fast paced environment preferred.
• Ability to work with minimal supervision and interact with all levels of the organization preferred.
• Strong attention to detail and follow-up skills required. Research/analysis skills desirable.
• Proficiency with MS Office essential, particularly Word, Excel, PowerPoint and Outlook.