Job Title: ER Advisor

Location: Cranfield

Responsible to: Senior HRBP

Overall Purpose:

This role will provide professional, expert HR advice across a full range of employee relations cases in line with Company policies and procedures.

You will constantly review and redesign processes and procedure, guides, and documents to continuously improve our systems.

You will proactively manage and develop relationships and communication channels with Business Partners and all levels of operational management to ensure compliance and best practice in your subject matter.

You will be responsible for:

• Provide advice and guidance on employment-related matters including contractual issues, employee relations and HR related matters in accordance with Company HR policies and procedures, legislation and best practice referring to the Senior PBP or HRD, as appropriate.
• Provide guidance and advice on performance, conduct, grievance, probation and absence issues and manage formal employee relations processes, referring to the Senior PBP or HRD, as appropriate.
• Support disciplinary and grievance investigations through advice on the conduct of the meeting and format. Drafting questions, reports and correspondence to support the process.
• Support all processes with appropriate written documentation, e.g., invite letters, outcome letters.
• Develop effective relationships with the business to promote good employee relations across the organisation.
• Monitor trends in employment practices and advising on appropriate proactive action.
• Support line managers with practical advice and guidance on how to manage formal ER issues, ensuring consistency of approach and compliance with legislation and in line with Company policies, procedures and processes.
• Keep up to date with any legislative changes and developments in best practice HR and Employee Relations.
• Update and audit the HR information system (Fourth) to ensure accurate ER information is input onto the system.
• Update the ER case management tracker to ensure that the information is accurate and up to date.
• Deliver workshops contributing to content on a range of ER related topics.
• Keep the Senior HRBP updated on all ER cases and escalate where necessary.
• Take non-verbatim notes at meetings as necessary.
• Be an employee policy subject matter expert, enhancing and providing solutions to current working practices.
• Oversee the health & wellbeing process in conjunction with our Occupational Health provider.
• To produce monthly KPI’s for board reporting.
• To provide support to the Senior PBP and HR Director, as and when required.
• Undertake such other duties commensurate with the responsibilities of the role and any other reasonable management request.

What we need from you:

• A proven track record in a previous HR/ER Advisory role, in particular experience of dealing with numerous and complex Employee Relations cases, up to and including Tribunal stage across a number of organisation functions
• Demonstrates strong commercial approach and understanding of business needs.

• Experience of development and delivery of manager up-skilling both individually and through workshops/formal development interventions.

• Up to date Employment Law knowledge and practical application of legislation.

• Passionate about customer service and delivering professional HR support to the business.

• Capability to establish professional credibility quickly.

• Experience of coaching and influencing line managers and senior business leaders.

• Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.

• Strong analytical and diagnostic skills.

• Resilient, adaptable and flexible.

• CIPD qualified or relevant experience to demonstrate level of competence.

• Excellent written and verbal communication skills – High quality letter writing is crucial
• Ability to communicate effectively across a broad spectrum of managers with varying levels of capability.
• Excellent MS office skills