Location: Edinburgh (Hybrid working available)

We give you a world of potential

Are you a Junior Business Analyst looking for a new role where you get variety, flexibility, and a great team to work with?

Computershare may just have what you’re looking for.

We have a great opportunity here at Computershare for a self-motivated Junior Business Analyst with a desire to succeed, to come and join our brilliantly talented Global Tech Support Improve Employee Experience team based in Edinburgh, on a permanent basis. We are absolutely supportive of hybrid working, the ideal candidate will be committed to office working 1-2 days per week, joining our truly sociable team environment.

If you are looking for a role that will provide you with stretching goals, challenge, and diversity with the opportunity to not only use your enthusiasm but enhance your breadth of knowledge, then this role is for you.

Supporting your personal development is our passion and we are committed to providing you with the exposure to take your career to the next level.

The Improve Employee Experience Team is responsible for delivering end user focussed technology projects across multiple programmes.

A role you will love

As our Junior Business Analyst, you will work as part of a product-focused, cross-functional delivery team where you will build open and trusted relationships with your team and stakeholders.

Playing a pivotal role in producing and delivery of high quality communications, presentations and visualisations. You will represent the team amongst the department, engaging with key stakeholders, demonstrating software and acquiring feedback.

As a Junior Business Analyst, you will contribute to the Analyst community, embrace change and share knowledge with a network of stakeholders.

Other key responsibilities:

• Provide support on the ServiceNow development backlogs, carrying out daily standby updates within the team and driving forward outstanding workload
• Analyse complex material and data, identifying root causes
• Capture requirements and produce high quality documentation
• Support in constructing business cases, clearly identify benefits and opportunities, ensuring all claimed benefits are measurable
• Work closely with multiple teams to ensure the customer needs are met
• Contribute to Service Transition, assisting with a reasonable level of 2nd line support when necessary
• Support Project Management by contributing to estimations and providing clear, timely communication
• Attend and support in facilitating workshops and meetings with business and technology

What will you bring to the role?

We are looking for a Junior Business Analyst who has a passion for the role and preferably, experience of working in an agile way. You will be pragmatic and logical of nature, with a solution-oriented mind set to clearly communicate your innovations and ideas.

As a natural communicator (both written and verbal), you will have a desire to hit the ground running, showcasing self-starter attributes and flexibility to accommodate interaction with your colleagues across the globe.

Some other key skills that you’ll have:

• Strong analytical skills with an ability to assess opportunities for change, paying close attention to detail
• Experience liaising with peers to elicit process improvement, use of system design concepts, propose solutions
• Able to contribute towards processes and practices
• Curious and continuous learner – investigates, interprets, and grasps new concepts
• Hold proven risk awareness, with an awareness of PRS and competitor services
• Experience working with Microsoft 365 & ServiceNow are highly desirable

If this role sounds like what you’re looking for, and you want to be part of an organisation that focuses on our employees’ career progression, while working on interesting and high-profile projects, please apply today!

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.