They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation.

Checking guests in and out and assisting with any queries during their stay. Ensure all guest complaints are followed up and dealt with professionally and

You will plan and co-ordinate Athena Service Delivery across the consortium, establishing performance standards, determine priorities, develop working

Provide real time assistance to customers covering all first line ER queries, along with identifying when and where queries should be handed to specialist

Acting as an escalation point for support teams and our customers and see through resolution end-to-end. Establishing strong relationships with customers and