Current driving licence and a car for use as required would be benficial. To review and allocate all incoming referrals in line with policies and risk

Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference

You will be one of the first points of contact for customers via the telephone and email and so will need to be confident, hold excellent written and telephone

Experience of working in partnership with public sector agencies, voluntary and community groups and the private sector.

You will be impactful, build strong relationships and bring a positive, pragmatic decision-making focus, identifying risk and balancing common sense with a can