You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the

Trainee Solicitor or Para-Legal to support senior solicitor's caseload and then develope own caseload. Ideally, you should have passed the SQE or LPC.

Resolve queries and issues raised by customers, escalating as appropriate in order to ensure an effective response is delivered.

Identifying and driving efficiencies and improvements through the project lifecycle. Ideally Degree qualified (or equivalent) in a relevant subject.

Responding positively, politely, and promptly to all customer requirements and carry out your duties in a professional and courteous manner.