As a Wayfinding Project Manager you will be responsible for leading wayfinding at the Trust and managing all wayfinding and signage requests. You will be responsible for implementing and maintaining the Trust wayfinding strategy.

The ideal candidate should have:

• Experience of wayfinding, ideally within a health care setting.
• Hold a project management qualification.
• Good communication skills.
• Experience of using procurement systems.
• Be driven, motivated, organised and enthusiastic with ambition to succeed.
• Have the ability to work with own initiative when required and manage workload efficiently

The successful candidate will have experience of working in a busy professional environment and dealing with a wide range of stakeholders.

The successful applicant duties will include:

• Co-ordinating the implementation of the strategy.
• Monitoring the overall strategy to ensure all information is consistent.
• Ensuring signs are consistent, up-to-date and well maintained.
• Ensuring sign system is consistent with other wayfinding information at the site and follows Trust’s agreed strategy.
• Ensuring information posters containing temporary wayfinding information are installed.
• Ensuring that new directional and identification signs are ordered as part of any future new developments.
• Ensuring consistent and effective pre-visit wayfinding information is available for Trust staff to use
• Ensuring Trust staff are aware of good practice relating to pre-visit wayfinding information sharing with patients
• Ensuring Trust staff are aware of the Trust guide on how to direct people around the site.
• Liaising internally as necessary with IT, service managers, communications, Sustainability and Training.
• Liaising with Digital communications on website updates
• Liaising externally on Transport and Travel plan issues
• Liaising externally with local development partners to ensure consistent wayfinding in the local area.

We offer a dynamic challenging job in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal and professional development.

What We Offer

The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.

Interest free Season Ticket Loan
Long Term Service Awards
Subsidised on-site nurseries and childcare vouchers
A comprehensive staff health and well-being programme, '5 ways to a healthier YOU' Ride to work scheme
Employee assistance programme
Free stop smoking service

Our Trust values are Put patients first, Take pride in what we do, Respect others, Strive to be the best, Act with Integrity

For more information please take a look at our candidate brochure, JD, PS. Essentia uses generic job descriptions and person specifications across all project management roles. Information about this role is provided in the job overview.

Project Management

• Manage the production of project plans that deliver agreed milestones and objectives.
• Develop business cases, including feasibility studies, outline business cases (OBC), and detailed scheme designs.
• Provide project management expertise to the individuals in the project team and ensure that the leads have clear responsibilities, priorities, timescales and track delivery.
• Design, facilitate and effectively lead project management meetings with stakeholders; ensuring breadth in participation and a focus on action planning.
• Develop and maintain effective project reporting to project board.
• Proactively mitigate risk across all project activity, and assure that programme / project leads and stakeholders are aware.
• Determine and allocate staff and other resources for the project, monitoring work allocation and re-allocating as necessary to ensure successful delivery to time, cost and quality.
• Use appropriate project management practices and facilitate meetings of clinicians, managers, patients and other partners to agree priorities and action plans.
• Proactively monitor progress to ensure the project is managed in line with the Trust’s Values, Standing Financial Instructions, project management processes, and in compliance with appropriate legislation, statutory approvals and mandatory standards.
• Plan and implement appropriate evaluation and audit of projects across sites and organisations.

Financial management

• Support the management of contracts, specifications for tenders and awarding of new contracts.
• Manage a delegated budget for own area of work to ensure best value for money, including signing off invoices, monitoring expenditure and providing budgetary reports.
• Actively monitor expenditure against budget and address problems at an early stage.
• Manage the commissioning and procurement of products, equipment, services, systems and facilities, as required for the delivery of the project.
• Manage complex recharging arrangements across multiple organisations.

Staff and stakeholder management

• Manage engagement plans for project to proactively ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project.
• Manage strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians.
• Use negotiation, persuasion and motivational skills to gain support for the programme across the breadth of stakeholders, including commissioners, patients and providers.
• Ensure that delivery plans are developed and regularly updated for all projects. Ensure that effective communication continues throughout the life of the project.
• Ensure that satisfactory systems are in place to maintain effective communication within the programme office.
• Provide full line management and leadership to project team, assigning responsibility for individual projects, providing day to day technical support and balancing the workloads of individual team.
• Lead project management training and model practices to both internal staff members and external stakeholders and partners.
• Work in a matrix management style and foster close working relations with other stakeholders.
• Provide support and guidance to team members on all aspects of project delivery, including technical areas. Ensure that lessons learned are addressed and taken forward.

Information management

• Develop, implement, monitor and evaluate project information management systems, ensuring they are fit for purpose to a range of audiences.
• Manage project team to develop, refine and implement project data collection systems that will provide accurate and timely data, including quantitative and qualitative data.
• Maintain databases required by the project.
• Develop policies and protocols to support the project that are consistent with Trust standards.
• Support wider review and development of existing project information management systems to ensure an integrated approach to project management.

Strategy, change and service improvement

• Manage the development of a project strategy including research and development to identify, develop and promote best practice.
• Ensure infrastructure in place to test and review new concepts, models, methods, practices, products and equipment.
• Design and implement innovative methods to gain patient and public involvement to inform service direction, improvement, user satisfaction and as a tool for performance management.
• Regular horizon scanning of best practice and ways of working within the sector and within project management.

Personal Development

• Maintain up to date knowledge of a range of skills including service improvement techniques and be responsible for developing and maintaining own CPD programme.

Research and Development

• Undertake primary and secondary research, audits and evaluations as required.

General

• Autonomy for specific areas of directorate, to assess the impact of change and make decisions, balancing risks and priorities
• Provide advice to the GM/DMT.
• Proactive in identifying and addressing issues which are significant within and across directorates.

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