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Receptionist - London office

Receptionist - London office

American Express Global Business Travel

London, England

Job ID : 6646715132535246524950576b4652504a773d3d

Job Description :

Receptionist/Facilities assistant - London office - Canary Wharf
Job Summary
To deliver the highest quality of customer service to staff, visitors and contractors whilst ensuring a friendly front of house welcome. Providing effective and efficient support in the management of room bookings and further facilities co-ordination to guarantee a smooth running of the office and reception.
Responsibilities
  • Meet all visitors and contractors at reception as first point of call, ensuring first class customer service is always provided
  • To attend and contribute to meetings as appropriate as well as maintain, implement, and comply with procedures/processes and ISO2700-1 requirements accordingly
  • Ensure all visitors and contractors are registered with building security/reception and logged on level 3
  • Continually monitor the reception mailbox and action/file, accordingly, prioritising any urgent tasks as required
  • Book meeting room requests for key stakeholders and manage cancellations as these arise
  • Update the visitors, staff and contractors log, storing data in the reception folder in line with compliance and ready for audit purposes
  • Daily collections of mail/packages from the loading bay. Sorting, logging and notifying the relevant individuals/departments with special arrangements to be made for larger deliveries
  • Open and distribute finance cheques/ GBT address mail to person of contact via DHL, notifying them of tracking reference details.
  • Action and track outgoing packages and letters for Royal Mail and DHL
  • Manage incoming calls in a friendly and polite manner as the face of the Company
  • Allocate and manage staff and contractor/ visitor passes, replacing and cancelling where necessary
  • Manage the locker allocation on levels 2&3, programme these lockers and record details via excel spreadsheets
  • Liaise with daytime cleaner on supply levels such as Milk/Coffee
  • Log vendor/building/maintenance service faults if required to support building/facilities management
  • Order stationary accordingly for UK sites in facilities managers absence
  • Weekly restock of magazines to the reception area and library
  • To support in health and safety checks and logging within the office
  • Occasional requests and support for ordering and arranging taxi services for guests and visitors.
This job summary highlights your key responsibilities. However, as you can appreciate, you may be asked and required to carry out other specific tasks as necessary in order to establish, through a spirit of teamwork and co-operation, an effective and efficient office operation. By doing so, you will contribute to the development of the Company ensuring that we achieve our stated goal of UK market leader in Business Travel Management.

Location
United Kingdom - London

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement

Company Details :

Name : American Express Global Business Travel

CEO : Paul Abbott

Headquarter : Jersey City, United States

Revenue : Unknown / Non-Applicable

Size : 10000+ Employees

Type : Company - Public

Primary Industry : Travel Agencies

Sector Name : Hotel & Travel Accommodation

Year Founded : 1915

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Details

: London, England

: 21000 - 23334 GBP ANNUAL

: Today

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