Typing and checking of letters at speed from dictation. 2 x 7.5 hr days & 1 x 5hr PM Shift - During Mon - Friday 8am - 6pm.

Acting as an escalation point for support teams and our customers and see through resolution end-to-end. Establishing strong relationships with customers and

Identify opportunities to streamline processes and enable greater operational efficiencies, taking ownership and driving them through to implementation.

To provide an excellent experience for all external and internal customers. A customer facing role, answering calls and emails from residents to help provide

They could alternatively have a private hospital or care home background although will have spent a significant portion of their career outside of the NHS.