Provide a high quality service to Lloyds Banking Group customers comprising of handling inbound calls and undertaking a range of processing tasks.

Technical expertise; existing proficiency in Microsoft Office products, in particular Excel and Visio, or other comparable process mapping tool(s) such as

Own the CC demand forecast process for voice & messaging departments to the lowest degree (Intraday 15 mins) and minimise variance.

You will be providing personal care, medications, daily activities and assisting residents to lead a more fulfilled life. Hour rates of 10.25 - 24.00\*.

A 14% shift allowance is paid on contracted hours based on a average of 37 hours per week. Annualised working patterns enable you to have significant blocks of