Store Manager
Store Manager
Planet Organic
London, England
Job ID : 6646715132534e4f513466626b46424a4a773d3d
Job Description :
OUR MISSION
At Planet Organic, we strive to be more than just a shop. We want to do more for our customers, neighbourhoods, employees, suppliers and the planet than simply buying and selling products. We believe in promoting health in our communities through organic, natural and sustainable products, and acting sustainably and ethically as a business.
We care deeply about the communities we are a part of. Our goal is to promote health within our communities and to be ethical in our treatment of both people and the planet. Being part of a community also means being part of conversations, listening and using the views of those we serve to improve what we do.
ROLE OVERVIEW
At Planet Organic we believe it is more than just a job - it’s a lifestyle. We are looking for Store Managers who will be responsible for the running of a store and leading the store team. As a Store Manager, you will ensure that your store hits all its financial targets, is operationally efficient and has a strong team of motivated people who deliver excellent service.
KEY RESPONSIBILITIES
We are looking for Planet People. Planet People have a natural ability to deliver service in a way that makes people feel at home. They can wow and delight our customers in thoughtful and unexpected ways. When you are at work, you can expect to be doing the following:
Leadership
- Leading from the front, making your store a wonderful place to shop and to work
- Inspiring the store team to achieve sales targets, strive for customer satisfaction and meet wastage targets
- Achieving a happy and positive working environment and dealing with colleague issues swiftly
- Managing your store labour costs in line with targets
Team
- Recruitment of high-quality colleagues
- Ensuring that probation and performance reviews are completed on time
- Ensuring that team rotas are scheduled in advance
- Nurturing talent at all levels within the store, ensuring that colleagues receive appropriate training and development opportunities
Product
- Identifying training needs for yourself and your team to ensure that you are up to date on product knowledge
- Working with the Commercial team on information regarding new products & promotions
- Ensuring your teams have in place effective stock management, administration, rotation and stock takes
- Creative merchandising to maximise sales
Customer Service
- Ensuring that your store consistently provides outstanding customer service to Planet Organic’s customers
- Ensuring that you are a visible presence in store during busy trading times: greeting, engaging, assisting and building relationships with customers
- Demonstrating a positive, can-do attitude as a role model to the team
Perfectly done
- Ensuring that operational standards are of a high level and that the store is clean and properly maintained
- Ensuring that all Health & Safety procedures are updated and followed, with appropriate training put in place for colleagues as required
- Ensuring that the time management system is up to date and that all necessary updates are made in time for weekly reporting and for payroll
PERSON SPECIFICATION
- Demonstrable experience of key accountabilities
- Strong excel and MS office skills
- Excellent organisational skills
- Confident communicator & team player
- Cooperation and collaboration with colleagues
- Being an ambassador for Planet Organic
- Passionate about food, health and wellbeing
BENEFITS
- 25% colleague discount across all stores
- Excellent opportunities for career development and progression
- 33 Days holiday per year (inclusive of bank holidays)
- Access to My Benefits platform following successful probation including tax/national insurance reductions on brand new bikes, Apple products etc.
- Access to discounted life assurance, dental and travel insurance
- Company Pension Scheme
Planet Organic is committed to breaking down the barriers that block employment opportunities for different groups of people and to recognising, accommodating and appreciating people’s different backgrounds, experiences, knowledge and skills. We are committed to encouraging diversity among our workforce in every sense. The aim is for our colleagues to be truly representative of our local communities and our customers, and for each colleague to feel respected and able to give their best.
Company Details :
Name : Planet Organic
CEO : George Dymond
Headquarter : London, United Kingdom
Revenue : $25 to $50 million (USD)
Size : 201 to 500 Employees
Type : Company - Private
Primary Industry : Food & Beverage Stores
Sector Name : Retail & Wholesale
Year Founded : 1995
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Details
: London, England
: 35000 - 45000 GBP ANNUAL
: 13 days ago
