Store Manager Designate - Heathrow
Store Manager Designate - Heathrow
WHSmith
Hounslow, England
Job ID : 6646715132534e50513466636d4635504a513d3d
Job Description :
- The role of a Store Manager within WHSmith and how this fits with the company strategy
- Understand how to analyse store performance using your profit & loss and KPI’s
- Operational policies & procedures
- Performance and leadership skills
After your training, it is intended that you will take responsibility for your own store so please note you will need to be flexible to travel within 30miles/1 hour from your training store.
Fully accountable for your profit & loss statement, keeping costs to a minimum- Create a customer service led culture which is always striving to improve performance
- Ensure all staff deliver a professional, friendly service to all customers
- Manage employee lifecycle from recruitment to appraisals, training and the disciplinary process
- Adopt a hands on approach on the shop floor during peak trading hours
- Manage stock availability and ensure store is fully compliant
- Maintain a strong relationship with the outlet landlords, working closely with them to resolve any problems that arise (Travel or HS retail park only)
- Remotely manage more than one WHSmith unit where required, ensuring a good leadership team is in place to manage periods when you are not in store
The Requirements
- Proven retail experience in a management role
- Previous experience of working to and achieving demanding targets within tight budgets
- Working knowledge of managing store profit & loss accounts
- Proven experience of managing a team’s performance
- Ability to lead by example on the shop floor, setting high standards for your team
- You will have excellent communication skills
- A positive attitude and a can do approach
- A pro-active individual who is used to fast paced, busy environments
- Educated to A-Level standard or relevant industry experience
Develop and Progress with Us
Why Join us?
WHSmith is a household name as we have been established for over 200 years. Our company has grown from strength to strength and we now have over 615 high street stores and over 750 travel outlets at airports, train stations, hospitals and motorway service areas across the UK plus an online store; www.whsmith.co.uk.
It all adds up to excellent career opportunities and the chance make a real impact on the Company's success. If successful, candidates will be required to obtain a valid passport, undertake a criminal record check and provide 5 years of continuous educational, professional or employment references. Due to the high number of applications we receive, it is with regret that we are unable to respond to all applications and therefore will only contact short listed candidates.
after initial qualifying period.
“WHSmith values diversity and welcomes applications from all sections of the Community”
Format of Business
Full Time / Part Time
Position Type
Salary From
Salary To
Hours / Week
Country
County
Job Code / Grade
Post Code
Company Details :
Name : WHSmith
CEO : Carl Cowling
Headquarter : Swindon, United Kingdom
Revenue : $100 to $500 million (USD)
Size : 10000+ Employees
Type : Company - Public
Primary Industry : Media & Entertainment Stores
Sector Name : Retail & Wholesale
Year Founded : 1792
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Details
: Hounslow, England
: 40000 - 45000 GBP ANNUAL
: 17 days ago
