Store Manager - House Of Fraser
Store Manager - House Of Fraser
House of Fraser
Cheltenham, England
Job ID : 6646715132535247545944636d31564249773d3d
Job Description :
About House of Fraser:
House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our team.
The Opportunity
As a Fraser’s Group employee, you will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail
environments and future proofing our business. We want Managers who are fearless, will take risks and reap the rewards.
met with positivity and pace, whilst you control and delivery across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility with your team to be accountable for the store ..
The Ambition
Key Result Areas and Competencies:
1. Operations:
- promote all store operations and deliver to expectation on all KPI’s
- Support with the planning of workload to ensure a productive and efficient team
- Make confident decisions, and delegate to the team effectively
- Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
- Assist with training and coaching the team below to best practice
- Use business communication tools to monitor completion of tasks and meet deadlines
- Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
- Plan store schedules in line with store trading patterns and business expectation
- Assist with compliance for processing of payroll issues and problem-solve effectively
- Support with store daily structure to ensure the store meets compliance, customer service and security standards
- Be accountable for controlling wages
- Understand business and customer expectation and motivate the team to deliver an excellent customer experience
- Understand product features and benefits and assist with training the team to maximise sales opportunity
- Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team.
- Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
- Use reports to analyse and support with commerciality of key products to impact sales and profitability
- Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
- Assist with identifying internal talent and support performance management processes to drive exceptional performance
- Support with identifying performance issues and escalate professionally
- Be self-driven in own personal development take on developmental feedback constructively
- Understand and promote Frasers Group core values and coach the team to engage with these values
- Inspire the team and act as a role model
- Support with coaching and motivating the team to achieve success
- Develop relationships with the store team and ensure everyone is working to the same goals
- Work to build the success of the store as a whole
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:
Own it and back yourself
- Takes responsibility for results and constantly strives to deliver above expectation
- Is fearless in the face of adversity and owns their decisions
- Continuously pushes own performance and inspires their team to never settle for average
- Encourages their team to put forward ideas and creates an environment where colleagues are actively encouraged and celebrated for doing so
- Champions others achievements and celebrates success
- Acts decisively to give clear direction to their teams, aligning with our purpose, vision and values at all times
- Brings an appetite for a challenge even if it means making and learning from mistakes
The requirements
- 3 years Management experience working in a fast paced, high volume retail environment
- Ability to positively impact results in sales, payroll and stock loss
- Proven record of developing talented individuals
- Must be able to work well under pressure and to strict deadlines
- Committed to supporting the area manager to achieve the highest store standards and customer service
- experience
Additional Information
- Basic Salary £37,500 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
Company Details :
Name : House of Fraser
CEO : Alex Williamson
Headquarter : London, United Kingdom
Revenue : $2 to $5 billion (USD)
Size : 5001 to 10000 Employees
Type : Company - Private
Primary Industry : Department, Clothing & Shoe Stores
Sector Name : Retail & Wholesale
Year Founded : 1849
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Details
: Cheltenham, England
: 37500 GBP ANNUAL
: 11 days ago
